Who we are
Our website address is: www.siblingatelier.com
Privacy Policy – JBRCS
At JBRCS, we operate this website and online store, including all related features, tools, content, and services (collectively, the “Services”) to bring you a curated and secure shopping experience.
This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase through our Services. Please read it carefully.
By using any of our Services, you confirm that you understand and agree to the way we collect, process, and disclose your information under this Privacy Policy.
1. Information We Collect
We collect personal information that helps us provide and improve your shopping experience. This includes:
- Contact details: Name, billing and shipping addresses, phone number, and email address.
- Payment details: Credit or debit card numbers, financial account information, and transaction history.
- Account details: Username, password, preferences, and saved settings.
- Transaction history: Items viewed, added to your cart, wishlisted, purchased, returned, or exchanged.
- Communications: Content of customer service inquiries and correspondence with us.
- Device and usage data: IP address, browser type, device ID, and site interaction details.
We do not collect anonymous or de‑identified data that cannot be linked back to you.
2. How We Collect Information
We collect personal data in several ways to create a better shopping experience:
- Directly from you when you create an account, place an order, or contact customer support.
- Automatically through cookies, analytics, and your interactions with our store.
- Through our partners and service providers, such as payment processors and shipping companies.
- From trusted third parties, including Shopify, who provide technology and support to our platform.
3. How We Use Personal Information
We use your personal information for specific, legitimate purposes:
- To operate and improve our Services. We process orders, manage accounts, fulfill deliveries, handle returns, and personalize your shopping experience.
- To communicate with you. We respond to inquiries, send order confirmations, and provide updates or promotional content.
- To protect your account and prevent fraud. We verify identity, secure transactions, and monitor for suspicious activity.
- To market responsibly. We send promotional offers and show personalized ads based on your preferences and previous interactions (you can opt out anytime).
- To comply with legal obligations. We cooperate with law enforcement and meet regulatory requirements when necessary.
4. How We Share Information
We may share your information, when necessary, with:
- Shopify and other service providers who run our e‑commerce systems and process payments.
- Shipping and logistics partners to fulfill orders and manage deliveries.
- Marketing and analytics partners that help us understand user behavior and improve our promotions.
- Affiliates and business partners within our organization.
- Legal authorities, if required to comply with laws, prevent fraud, or protect our customers.
We carefully assess each data partner to ensure they protect your information and comply with privacy standards.
6. Third‑Party Links
Our website may occasionally refer you to third‑party platforms. Once you leave our site, this Privacy Policy no longer applies.
We encourage you to read the privacy and security policies of those sites before providing any information.
We are not responsible for the accuracy or practices of external websites.
7. Children’s Privacy
Our Services are not intended for children under the age of 18, and we do not knowingly collect their personal information.
If you believe your child has shared data with us, contact us immediately so we can delete it.
8. Security and Data Retention
We use strong technical and organizational safeguards to protect your personal information. However, no system is completely secure, and data transmission can carry risks.
We never store your payment details after your transaction clears.
We keep your personal data only for as long as necessary to fulfill the purposes described here or comply with legal obligations.
9. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request deletion of your information.
- Correct inaccuracies in your data.
- Receive a copy (data portability) of stored information.
- Manage communication preferences, such as unsubscribing from marketing emails.
You can exercise these rights by contacting us directly at support@siblingatelier.com
We will verify your identity before fulfilling your request to keep your information safe.
10. International Data Transfers
We may transfer your information outside your country when necessary to deliver our Services.
When we do, we rely on approved legal safeguards such as Standard Contractual Clauses to protect your rights.
11. Updates to This Policy
We review and update this Privacy Policy from time to time to reflect technological and legal developments.
When changes occur, we update the “Last Updated” date at the top of this page and, when required, provide additional notice.
12. Contact Us
If you have any questions, complaints, or requests related to this Privacy Policy or your personal information, please contact us at:
Email: support@siblingatelier.com
Address: Bikaner, Rajasthan 334001, India
We respond to all inquiries as quickly as possible.